Privacy + Terms

Thanks for being here. By using intothedeep.co, you agree to the following information. 

Please read the Terms of Service carefully before using https://intothedeep.co. Your access to and use of the service are conditioned upon your acceptance and compliance with these Terms. These Terms apply to all visitors and users. By accessing the Service, you agree to be bound by these Terms.

Security

We care about keeping your personal information safe. Your personal and payment information are secure on this website. We use the most updated Secure Sockets Layer (SSL) software to ensure your privacy and protection when you make a purchase.

Privacy

We do not share your personal information with anyone nor do we sell your information. Any information you share with us or we collect from your visit to our site is only used in-house for analytics, marketing, and fulfillment of your purchase.

Cost + Shipping

All prices are listed in USD. Prices are subject to change. The customer is responsible for paying taxes and shipping. In the case of a refund, shipping costs will not be refunded.

Returns + Refunds

If you would like to return an item, please notify us at hello@intothedeep.co. Returns must be made within 14 calendar days after the day you receive the item. Items must be returned in original packaging. You are responsible for paying shipping for the return.

Once we receive the package and ensure the item is not damaged, we will issue a refund through your original method of payment.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. We want you to understand how we collect and use data about you.

This Privacy Policy (“Policy”) describes your rights to access or restrict access to your personal information. Unless otherwise stated by us, this Policy applies to intothedeep.co and all our social media platforms.

By using our website—whether or not you make a purchase—you agree to our Terms of Service listed above. You should not use a Service unless you agree with the Terms and Conditions.

Please read this policy carefully. You will be notified of any Content changes or updates by observing the “Last Updated” date at the top of this page. By using this site and Service, you agree to the Terms + Conditions and the Policy.

Information We Collect

When you visit the site or make a purchase, we collect certain data. We describe the use and purpose of that data below. By interacting with us on this site or on our social media platforms, you are specifically consenting to our Terms of Service and this Policy.

Personal Data | Data is information that can be used to identify you such as your name, phone number, shipping address, billing address, email address, and demographic information such as your gender, age, and geographical location. You provide this information when you make a purchase, sign up for an email list or newsletter, enter a giveaway, or interact with us in any other way in which you volunteer this information. It will be clear that you are willingly providing this information. This information is never required, but in inputting it in any way related to this site, you consent to our use of this information.

Derivative Data | Derivative data is information that our servers automatically collect about you when you access our site or social media platforms such as your IP address, browser type, the dates and times you access our Platforms, and the specific pages you view while there.

Content Data | If you sign up to receive free content like a download or course, you will provide us with your name and email address. With this information, we can see if you purchased something as a result of the registration.

Account Data | If/when you create an account, we will collect certain information like your name, email address, username, and password. We are able to see when you last logged into your account, how many times you have logged into your account, and any purchases you have made.

Financial Data | This refers to the information we collect when you purchase a product. This relates to any information in regards to your payment method. We use this information for purchases, order fulfillment and shipping, and returns. If you use PayPal to make a purchase here, you agree to their Privacy Policy, which we encourage you to review here.

How We Use Your Information

Your information simply provides what we need to process and fulfill any purchases, keep you informed about our offerings, and to interact with you. Below are the most frequent uses for your information:

• To accept, process, fulfill, and ship any orders
• To issue refunds
• Correspond with you
• Interact with you on social media
• Request feedback from you
• Update you about products or sales
• Resolve disputes or troubleshoot any problems
• Compile anonymous statistical data
• Analyze trends to improve our site and offerings
• Prevent fraudulent activity
• To assist law enforcement as necessary

Information Disclosure

We may share your information with third parties occasionally and only for the following reasons:

• To process payments (like with PayPal)
• When we are required to by law for any reason
• In the case that Into the Deep is sold, goes out of business, or declares bankruptcy, your information may be considered an asset that will have to be transferred

When you interact with us on social media or publicly on the site, any information you provide is, by your admission, subject to public acquisition to protect our company.

By using this site and any other platforms related to Into the Deep, you agree to the above.

Processing Your Information

Your information is secure on our site thanks to SSL. If you use a third party to process your payment (such as PayPal), you will provide information to them that could include:

• Your name
• Your billing address
• Your shipping address
• Your address
• Your email address
• Your phone number
• Your billing details, include any credit card information or bank account information

Tracking Technologies

Like most websites, we make use of log files and cookies.

Log Files | The log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. We use this information to analyze trends, keep up the site, track your movement around the site, and gather demographic information. This information is not linked to anything that is personally identifiable.

Cookies | Most sites use cookies to track your behavior on-site and most browsers accept these by default. Again, we just use cookies for analytical purposes.

Website Analytics

We may use third-party analysis sites such as Google Analytics to monitor activity on the site. If you want to opt-out of this, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Data Retention

We reserve the right to retain your data indefinitely. By using this Service, you consent to that agreement unless you contact us specifically to cease retaining that data.

Security of Information

We make all efforts available to us to keep your personal information safe and secure. This is extremely important to us. However, no security measure is infallibly secure, and we cannot guarantee freedom from interception, misuse, or breach of any information you provide us. If there is a break to our security we will notify you immediately.

By using this site and Service, you acknowledge and agree to this fact.

Minors

This site is not intended for use for anyone under the age of 18. We do not target minors and do not knowingly market to minors. If you are under the age of 18, we ask that you do not use our site or social media platforms.

Your Rights

You have certain rights when it comes to the personal information you share with us.

• You may opt-out of any emails newsletters
• You may request a withdrawal of your personal information by emailing hello@intothedeep.co
• You may request a copy of the data we have about you
• You may request a complete deletion of all your data

California Privacy Rights

The State of California has its own unique regulations that apply to residents of California. If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data by emailing us at hello@intothedeep.co.

International Privacy Rights

We are located and our website is hosted in the United States. If you reside in the European Union, some of your data will be transferred internationally to our servers. Transfers will be protected by appropriate safeguards, primarily the EU-US Privacy Shield, which you can read about here.

If you have any questions about this Privacy Policy or the Terms + Conditions, please email us at hello@intothedeep.co.